About Us
Meet the Woman Behind the Hive:
Santia Calixte: Founder & Chief Bee Officer
With over a decade of hands-on experience in customer service, operations management, and people development, Santia leads The Buzzing Bee Center with a bold vision: transforming how work gets done in today’s digital landscape. Guided by transparency and trust, she builds every partnership on a foundation of open communication and reliability.
A Journey Rooted in Purpose
Santia’s journey in the call center industry began in 2012. Like many, she sought greater control over her time—striving to balance family life while fully leveraging her skills. Navigating corporate America, from high-pressure customer interactions to intricate operational systems, she uncovered a clear truth: businesses need strategic support that feels genuinely human—and professionals deserve opportunities that respect their lives
Driven by a desire to inspire others to pursue their dreams and nurture meaningful growth, Santia envisioned a space that embodied the harmony and vibrant productivity of a thriving beehive. What began as a deeply personal mission soon evolved into a transformative vision—laying the foundation for something extraordinary.
The Birth of The Buzzing Bee Center
The Buzzing Bee Center emerged from that vision as a dynamic hub where overwhelmed businesses find specialized support—while creating a community where remote professionals thrive on their own terms.
As a Haitian-American business leader, Santia brings cultural richness and a distinctive perspective to every client relationship. She blends strategic thinking, cultural intelligence, and a deep commitment to both client success and team wellbeing—setting the standard for leadership in this space.
The Hive Code: Our Values & Pro Bee Standards
A vision this bold needed more than just structure—it needed soul. As The Buzzing Bee Center came to life, it became clear that our values had to be more than words on a page. They had to shape how we work, how we lead, and how we serve.
Out of that need, The Hive Code was born—two pillars of values and standards that define not just who we are, but how we show up in every interaction, partnership, and project.
The Hive Code consists of:
Our Guiding Values
What we believe in and how we treat others
Our Pro Bee Standards
How we work and what sets us apart in action and attitude.
- We lead with transparency, even when it’s uncomfortable.
We keep things open, honest, and easy to understand—for everyone we work with.
- We build trust like a hive builds honey—with consistency, care, and purpose
We show up, follow through, and stand by our word.
- We believe growth is a journey—one we take together.
We are always learning, improving, and helping others do the same.
- We build community—one connection, one collaboration at a time.
We’re not here merely to compile a client list or assemble a team; our mission is to create a space where every person feels seen, supported, and right at home.
- We believe in empowerment—making the complex simple and the impossible doable.
We don’t gatekeep the glow-up—we guide it, offering tools, support, and a seat at the table.
- We are Professional—because respect and reliability are non-negotiable.
We show up polished, prepared, and poised— every time
- We are Proficient—because knowing your stuff is just the beginning.
We bring skill, strategy, and smarts to every task.
- We are Productive—because we deliver meaningful results, efficiently and effectively.
We don’t just stay busy—we move the needle and make it count.
- We are Proactive—because we move first, think ahead, and stay ready.
We anticipate, initiate, and lead with solutions—before challenges have a chance to sting.
- We are Progressive—because we evolve with purpose and lead with innovation.
We embrace change, refine what works, and stay ahead—so our service never stands still.
Together,
these pillars are the heartbeat of our operations. They are the foundation Santia built The Buzzing Bee Center on—and the blueprint that guides us in everything we do. Guided by The Hive Code, we turn values into action—delivering the kind of support that sets us apart and empowering our team to Work Smart, Work Cozy—so our clients can too.
The Buzzing Bee Difference
Who We Serve
We’re the behind-the-scenes powerhouse for:
Established business owners looking to optimize and scale
Small businesses needing foundational support to grow
Companies seeking reliable, human-centered customer engagement
Aspiring entrepreneurs ready for their next big step
Individuals committed to personal and professional growth
What We Deliver
Our hive offers a comprehensive ecosystem of services that let you Work Smart, Work Cozy—the perfect balance of efficiency and ease.
For Businesses:
For Individuals:
- Comprehensive contact center services that elevate your customer experience
- Virtual assistance that transforms daily operations
- Systems that eliminate chaos and maximize efficiency
- Recruiting solutions that build your dream team
- Remote team development for cohesive, productive workforces
- Business registration and formation support
- Digital resources for growth and skill-building
- Flexible, respected remote work possibilities
- Professional development tools tailored to remote work environments
- Personalized guidance for career development and personal branding
- Strategic and mindset support to fuel entrepreneurial success
Each solution is crafted with strategic insight and genuine connection—delivering results while staying true to the human touch that technology alone can't replicate.
THIS
Whether you're
building from scratch, scaling what you've started, leveling up your career, learning something new, or creating something all your own—this is your space. Where ambition meets support, strategy meets soul, and growth happens without compromising who you are.
Your Vision
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Our Support
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Have questions or need more info? Reach out—we’re here to help!
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